If you’re based in the UK, UK-based digital signage can come with an array of benefits that can help your project go as smoothly as possible. From support to delivery, we’ve listed why you should choose a digital signage company in the UK.
1. World-Class Support
You can probably recall a time where you’ve needed help getting set up on a piece of software. Whether it was a CRM, accounting software, or graphic design, you wanted quick support that would set you on the road to success. However, sometimes when we visit the website, we see the company is based overseas. With this can come costly phone numbers, unsociable contact hours, or a 3-5 business days support ticket turn around. We simply don’t have time for this and want to get on with our lives.
When you choose a signage company based in the same country as your organisation, many of these problems disappear. If you need any help or advice, you can simply pick up the phone and get solutions in seconds. In addition to this, most digital signage companies will be able to jump on video conferencing software such as Zoom or Google Meet and train or walk you through issues in real-time. In most cases, support will be free with your digital signage (it is with us!).
For digital signage hardware issues, having a UK-based digital signage provider can be a lifesaver. If you need a problem looked at on-site such as a faulty connection, a UK-based company should be able to get on-site quickly to get you back up and running. Furthermore, if you ever needed to send your media player back for testing etc. postage is much faster and usually inexpensive. This results in minimal downtime for your screens.
2. Fast Delivery
When you press “go” on your digital signage project, you’re excited and want to get going ASAP. From learning the software to getting your hardware set up, the quicker everything’s in place, the quicker your digital signage journey begins.
If your digital signage provider is based overseas it is likely that lead and delivery times for hardware will be longer. The software won’t be a problem, you’ll just have to login. However, you could be waiting weeks for hardware delivery. This can cause a number of issues, especially for projects that require a quick or immediate launch.
With a UK-based digital signage company, however, your project can be up and running in days. In most cases, delivery times can be the next business day and software is instant. This means your organisation can start reaping the benefits of digital signage straight away!
3. Streamlined Set Up
In most cases, with a UK-based digital signage company, everything you need will be in one place. From the support, the software, hardware, and logistics, everything you need is likely to come in one neat package. UK providers are able to work closely with UK delivery teams and trusted UK installation crews to help get your project underway.
In other cases, all the components of your digital signage network may be coming from here, there, and everywhere. This can result in delivery/installation confusion and can add some serious time to your project lead time.