When investing in digital signage, most organisations focus on content, screen placement, and engagement strategies. But there’s one critical area that deserves just as much attention: security.
From protecting sensitive content to ensuring that screens don’t go offline, digital signage security plays a vital role in keeping your communications running smoothly and safely. At TrouDigital, we’ve built a platform where security isn’t just a feature. It’s a foundation.
Let’s walk through the key security features of the TrouDigital platform, how we protect your data and signage network, and why businesses across the UK and beyond trust us with their communications.
Why Is Digital Signage Security Important?
Digital signage systems are often connected to the internet, controlled remotely, and deployed in public-facing environments. Any internet-enabled device can be vulnerable to a cyber attack. That’s why security needs to be built in from day one, not added as an afterthought.
How TrouDigital Keeps Your Digital Signage Safe
We’ve developed a multi-layered security model to protect every part of your digital signage setup, from the cloud platform to the player devices.
Here’s how we keep your content, systems, and data secure:
1. End-to-End Data Encryption
All data is encrypted in transit and at rest using advanced SSL (HTTPS) protocols.
This ensures that your content and login credentials are protected from interception and misuse.
2. Secure User Access
Our platform supports:
- Single Sign-On (SSO)* – SSO lets users log in with one central account (like a Google or Microsoft login), reducing password fatigue.
- Multi-Factor Authentication (MFA) – MFA adds a second layer of security – like getting a code on your phone when you log in.
- Role-Based Access Control (RBAC) – RBAC means users only get access to what they need based on their job role.
(*SSO available with enterprise packages)
Only authorised users can make changes, and access can be limited based on roles and responsibilities.
3. Proof-of-Play & Playback Reporting
Our built-in proof-of-play feature gives you timestamped logs of what content played and when.
It’s ideal for compliance, accountability, and peace of mind.
4. Offline Mode Support
No internet? No problem. Our media players continue running scheduled content even if the network goes down, minimising disruption.
Certified Security You Can Rely On
At TrouDigital, we don’t just say we’re secure. We prove it.
We’re proud to be Cyber Essentials Plus (CE+) certified, a UK government-backed certification that verifies our protection against the most common cyber threats.
This independent assessment confirms that our systems are built on strong cybersecurity foundations.
We also follow a wide range of internationally recognised standards:
- SOC 2 Type II – A certification that checks how we manage customer data and security over time.
- GDPR compliance for handling EU personal data – Ensures we follow European privacy laws when handling personal information.
- PCI DSS for secure payment data handling – A security standard for handling payment card information.
- ISO/IEC certifications via Amazon Web Services (AWS), including:
- ISO 27001 (Information Security)
- ISO 27017 (Cloud Security)
- ISO 27018 (Privacy)
- ISO 27701 (Privacy Information Management)
- ISO 22301 (Business Continuity)
- ISO 9001 (Quality Management)
- ISO 27001 (Information Security)
These certifications reflect our ongoing commitment to protecting our customers and partners at every level.
Continuous Monitoring & Threat Protection
Security threats evolve fast. So do our defences. We actively monitor and maintain our systems to prevent, detect, and respond to issues before they cause problems.
Our security features include:
- Biannual third-party penetration testing – Ethical hackers try to find vulnerabilities in our system so we can fix them before anyone else can exploit them.
- Regular scans with rapid patching – We frequently check our software for weaknesses and fix them quickly.
- Web Application Firewall (WAF) – A filter that blocks common threats, like attempts to access restricted areas.
- DDoS protection and infrastructure hardening via AWS – We guard against Distributed Denial of Service attacks (where hackers flood systems with traffic to crash them) and reinforce our system to be more secure.
- Anti-virus protection on critical systems – This keeps malicious software from infecting our servers.
- Real-time monitoring with Datadog and AWS CloudWatch – These tools keep watch over our platform 24/7 and alert us immediately if something’s wrong.
This proactive approach means you’re protected even as new threats emerge.
Secure Infrastructure That Scales with You
We host our platform on Amazon Web Services (AWS), one of the world’s most secure cloud providers. This gives us access to:
- Scalable, high-availability hosting – The system can grow with you and stay online even during busy times.
- Robust security features – AWS provides built-in protection against data breaches.
- Reliable disaster recovery tools – We can quickly recover your data if anything goes wrong.
We also use containerised architecture (via AWS ECS). This ensures services are isolated from each other, therefore not impacting others, and protected from unauthorised access.
When it comes to devices in the field:
- No open inbound ports are needed. Our players only initiate secure outbound connections.
- IP whitelisting lets you control exactly which devices can connect to the platform.
Backups & Business Continuity
Even with all the right protections, having a recovery plan matters. That’s why we:
- Run daily encrypted backups
- Offer rapid restoration capabilities
- Maintain incident response and disaster recovery plans
So if the unexpected happens, you’re never left in the dark.
Final Thoughts: Choose a Platform That Puts Security First
Digital signage is a powerful tool for communication, but only when it’s secure. With TrouDigital, you get more than just a software solution. You get a partner who takes your security seriously, from the smallest screen to the largest network.
We’re trusted by businesses, schools, healthcare providers, and government organisations to deliver safe, secure digital signage every day.
Want to learn more about our approach to digital signage security or see our platform in action?
Get in touch with our team. We’re always happy to help.
