Princess Alexandra Hospital supercharge patient communications with the help of TrouDigital
Serving Over 500,000 in the East of England
Princess Alexandra Hospital
In 2020, Princess Alexandra Hospital enlisted the services of TrouDigital to supply a cloud-based digital signage network across their hospital to enhance hospital-patient communications.
Princess Alexandra Hospital (part of the NHS trust) provides a large range of health and medical services across the West Essex and Hertfordshire areas. With a large hospital and a growing number of patients, flawless internal hospital-to-patient communications are critical.
With a previous solution that lacked flexibility for efficient communication, TrouDigital were chosen as the digital signage provider for this healthcare leader.
Project Highlights
Seemless Patient Communications
New system for delivering information to patients
Hardware
4K Android media players
Departmental Displays
Specific department-based messaging
The Initial Goals
Princess Alexandra Hospital approached TrouDigital as they wanted to make better use of their existing displays. Their initial goals were as follows:
Regain control of the content on their screens.
Introduce a system where all screens could be updated quickly.
Enhance COVID-19 safety messaging.
Improve internal communications between patients and the hospital.
The Digital Solution
To achieve Princess Alexandra Hospital’s vision, TrouDigital implemented the following:
Installed a large network of Android media Players during the COVID-19 lockdowns.
Introduced a new digital patient comms system to allow for seemless communications throughout the hospital.
Integrated departmental screens allowing for department-specific messaging.
Helped the hospital to deliver rapid content updates during the COVID-19 pandemic.
The Benefits of Going Digital
Following a successful deployment, Princess Alexandra Hospital are now using TrouDigital software to effectively communicate with their patients. Here are some of the benefits of going digital:
Ability to centrally manage a large digital patient comms network from any location
Introduce a remote, simple, single location screen management console
Enhance COVID-19 safety messaging
Improve internal communications between patients and the hospital
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