How Care Home Group M&D Care Enhanced Internal Communications Across South Wales with Digital Signage
Specialist Care Homes Across South Wales
In 2021, M&D Care sought the help of TrouDigital to supply a centrally managed screen network across their sites with the goal of improving internal communications.
M&D Care spans multiple locations across South Wales. This meant they would need a solution that enabled marketing and communication teams to remotely update content for multiple sites from one location.
20+ across the South of Wales
4K Android media players
Full digital signage CMS
The Initial Goals
Before M&D Care came to TrouDigital, they had no solution in place for sending information quickly to their care homes. Before TrouDigital embarked on the project there were some key goals.
To effectively deploy key information and updates to staff and residents at multiple sites
Reduce content deployment time through the ability to send messages to multiple sites from a single location
Improve operations efficiency through being able to update messages remotely across all sites, even if staff are working from home
The Digital Solution Implemented
To achieve M&D Care’s goals of improving their communications across their large number of sites TrouDigital implemented the following:
Android media Players to assist the marketing and communication team’s content deployment
Pre-installed TeamViewer remote support to maximise screen up-time through off-site support
Introduced TrouDigital’s Content-Management-System to facilitate easy content creation
Provided ongoing support, ensuring the solution is being used to its full potential
“TrouDigital have been incredible from start to finish, their continued support is fantastic as they are always on hand to help with any queries we have. We’re loving the screens! They’re such a beneficial update to our services and the people we support love interacting and engaging with them.”
Molly Jagus – Marketing
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